The incident occurred at Winter Wonderland at the Hyde Park amusement park in London.
The twine on the slingshot trip, which usually slings two individuals into the air, reportedly snapped and the passengers had been thrown into the air.
Security shut down the trip and turned different patrons away.
”Following a technical issue yesterday evening involving the reverse bungee we can confirm both riders were safely escorted off the ride, checked by our on-site medics and were not injured,” the competition mentioned on Twitter.
“Safety is our highest priority and we can confirm the ride is closed while further investigation takes place.
”All of our rides endure rigorous and common security checks by skilled members of employees educated in well being and security.
“We also provide regular training for all staff to ensure our visitors can enjoy a fun and safe experience.”
The competition confirmed all different sights are working as regular.
