Around lunchtime on Wednesday, customers started reporting points with their cell information on the telecommunications big’s community.
According to outage monitoring web site Downdetector, the issues reached their peak simply earlier than 1pm (AEST), when 936 points have been reported.
In a press release launched later within the afternoon, Telstra apologised for the outage, however insisted it hadn’t lasted lengthy and famous calls and SMS providers have been unaffected.
“We had a brief network issue this afternoon that stopped some of our mobile customers from accessing the internet for a few minutes,” the assertion learn.
“Calls and SMS weren’t affected at any stage.
Crowds gather at home and abroad at Anzac Day services
“We’re sorry for the trouble and we’re preserving an in depth eye on issues to make sure everybody can preserve shopping.”
In a tweet, Telstra also confirmed a separate issue is impacting some phone and mobile services in the South Australian town of Coober Pedy.
“There is a reported cable reduce affecting some dwelling telephone and cell providers in Coober Pedy since yesterday afternoon, with restoration work ongoing,” it said in reply to a customer who said he hadn’t had coverage since yesterday evening.
“Updates shall be supplied… as we obtain reviews from our subject techs.”
Source: www.9news.com.au
