Hemsworth not owns the app, having offered it final yr.
While the precise variety of impacted employees wasn’t introduced, it’s understood about 20 employees, together with these within the engineering and product departments, have been minimize by the corporate.
Shortly after these Australian employees have been let go, subscribers started complaining concerning the app changing into unusable, with many saying they have been being regularly logged out.
The app’s itemizing on the Google Play retailer, for instance, was inundated with one- and two-star critiques as folks mentioned their subscriptions – which vary in value from $29.99 monthly to $119.99 a yr – had grow to be nugatory.
“Content is great, but the app just doesn’t work reliably anymore. It’s not little glitches either, nothing whatsoever loads. It would be frustrating in a free app, but in an expensive one it’s unforgivable,” one particular person wrote.
“It was great. I really enjoyed the format and the workouts. Unfortunately, the app is completely broken. Constantly kicks me out and major sections of the app just not accessible. Someone tell Chris Hemsworth to fix his app,” wrote one other.
“App has been down for over two weeks now. Constantly getting timed out and having to log in only to immediately get kicked out again. Will be cancelling membership if this isn’t fixed before my next payment,” one other added.
In a press release to 9news.com.au, a Centr spokesperson confirmed the app had been experiencing technical points which had since been resolved.
The spokesperson mentioned they might offer affected customers a one-month credit score.
“Centr has experienced intermittent access issues over the past couple of weeks that have impacted some Centr customers,” the spokesperson mentioned.
“As of Monday, August 28 (US Pacific time – Tuesday Australian time), these issues have been resolved and impacted Centr customers now have access across all platforms.
“We perceive the frustration this has triggered a few of Centr’s prospects and have supplied a one-month credit score to these whose app entry was quickly unavailable.”
Centr was launched by Hemsworth in 2019 and, as of March last year, had gone on to amass more than 200,000 subscribers.
He and wife Elsa Pataky sold the business in 2022 to HighPost Capital, a private equity firm co-founded by Jeff Bezos’s younger brother, Mark.
The Marvel star still features heavily in the app, which sells itself as providing users with “personalised coaching and instruments impressed by Chris Hemsworth’s staff of consultants”.
9news.com.au has contacted Hemsworth’s administration for remark.
Source: www.9news.com.au
