CEO Doug Taylor mentioned in an announcement the hack was an try to steal cash from the charity, however that the try was “unsuccessful”.
“We immediately took steps to secure our systems,” Taylor mentioned.
“We then commenced an investigation of the incident and engaged specialist cyber security experts to understand what happened.
“We have additionally taken steps to additional strengthen our techniques.
“From our investigation, we identified that during the attempt to steal our funds, personal information about some individuals may have been accessed.
“The private info of supporters that will have been accessed features a combination of names; (a) mixture of telephone quantity, handle and/or e-mail handle; details about whether or not a donation fee was processed efficiently or declined and the donation quantity; and in some cases, first and final 4 digits of the credit score or debit card used to donate.”
The Smith Family confirmed no middle card digits, expiry dates or CVV numbers were accessed, as the charity doesn’t store that information in its systems.
Personal information such as passport details or driver’s licences is also not at risk, as donors aren’t required to offer them.
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“The information accessed in itself can’t be used to make fraudulent purchases,” Taylor said.
“While there isn’t a present proof of misuse of any particular person’s private info, we’re informing people concerning the incident and offering easy steps to guard their info and keep away from any potential scams.
“We are also contacting individuals whose personal information was not accessed and are not directly affected by this incident.”
Taylor mentioned the charity apologised for “any inconvenience or stress”.
