Woolworths Rewards members debate over card scanning

Woolworths Rewards members debate over card scanning

Passionate debate has emerged amongst a few of Woolworths’ most enthusiastic Rewards members over a checkout problem that has revealed itself as surprisingly divisive.

A curious member proposed on Monday {that a} Rewards card might be swiped on another person’s grocery store on the checkout, offering they gave permission.

The member could have come to remorse posting, along with her put up rapidly ambushed with contradicting recommendations from lots of of fellow members.

She requested whether or not members of a Rewards Facebook group would discover it “rude if the customer in front of you doesn’t have a rewards card if you politely ask if you could scan your card?”

Her query got here after she scored a free 852 factors from a client shopping for $160 price of groceries who didn’t have a card of her personal.

She claimed “the lady was more than happy to let me [scan my card]” after being requested.

But in response to greater than 200 different Rewards members, the matter wanted to be approached with excessive warning.

Dozens argued it was ethically fallacious to assert advantages from groceries you didn’t personally pay for.

“You didn’t pay for the items nor did you earn them, the team members can actually refuse you scanning your card and can remove it from the system,” one shopper responded.

Almost 100 folks agreed that it was satisfactory to just accept factors from another person in the event that they provided, however not acceptable to ask to take them.

“I worked at the checkout. The customer I was serving would sometimes ask the person behind them if they wanted to use their card on their shopping. As for asking the person in front to use your card I think this is rude,” they wrote.

“Asking if someone wants your points and asking someone if you can take them are very different things,” one other added.

Some buyers have been reportedly extra covert of their makes an attempt to take factors from others.

“I had the person behind me the other week scan their card after I’d already scanned mine. I noticed so I could fix it and scan mine again to override it but I was so annoyed,” one revealed.

Another mentioned they heard experiences buyers have been shuffling up near the cardboard scanner with the intention of scanning their card and passing it off as an harmless mistake.

“I had one lady trying to do this to me before I finished paying for groceries,” they wrote. “I gave her ‘the look’ and she backed away quick smart. There are many types of thieves … I’ve had others trying to shove right up to the membership scanner before and never realised why.

“Then I heard that people were doing this, so now I’m on guard to protect my purchase/points,” they added.

Others agreed it was “definitely rude” to ask one other shopper to assert factors for his or her store.

“Definitely rude, if the customer in front of you asks if you want the points that is OK … but you asking is very rude,” one wrote.

Some nevertheless, felt there was no hurt in asking.

“Nah, not rude at all! You asked. She said yes! End of,” somebody wrote.

A Woolworths spokesperson mentioned buyers utilizing Rewards playing cards that weren’t their very own was typically discouraged, given it will have an effect on what gives they obtained.

“At Everyday Rewards our most engaged members save hundreds of dollars each year by activating bonus point offers, shopping specials in their ‘my weekly picks’ and redeeming fuel discounts,” they advised news.com.au.

“To ensure our customers are getting the most value from the program, offers and boosters are tailored to each member, based on their shopping habits. As a result, Everyday Day reward cards should only be scanned by the individual customer making the transaction.

“For any shoppers who are not yet a member of the program, signing up is free and easy to do online. By scanning their card and boosting offers, customers will maximise their savings, every time they shop with us.”

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