Several prospects of the Oriental Mindoro Electric Cooperative, Inc. (ORMECO) have been shocked after their month-to-month electrical invoice spiked to just about P1 million.
According to Mark Salazar’s Thursday report on “24 Oras,” ORMECO apologized over the incident after pictures of the electrical payments of some residents from Calapan, Oriental Mindoro went viral.
The electrical cooperative admitted its meter reader made an error within the prospects’ assertion of account (SOA), including it’s now investigating the incident.
“With regard po doon sa nag-trending recently sa FB na electric bill amounting to P1 million, we admit our meter reader has committed an error because of double entry of one digit,” ORMECO Member Services Division supervisor Moira Lee Vilan stated.
“There was negligence because he never checked the SOA before distributing it to the consumer. It was unintentional and merely human error,” she added.
An accurate SOA was issued to the client the identical day the inaccurate invoice was delivered however ORMECO stated the picture was already trending on-line.
“We encourage our consumers to report their complaints to us directly instead of posting it online so that we can resolve their concerns and queries,” stated Vilan.
Likewise, some seashore resorts within the Pinamalayan city are asking ORMECO about their greater electrical energy payments for May even with fewer vacationers because of the oil spill off Naujan.
“Malaki po ang itinaas niya kasi yung April bill namin ay P28,748 tapos ‘yung ibang bill dito sa opisina kasama ang restaurant P8,205 lang pero ngayon naging P33,750 na po yung dating P28,000,” a business proprietor stated.
(There’s a leap in our April invoice. We paid P28,748 in electrical energy charges for our resort final month. For our workplace and restaurant, it was P8,205. It jumped to P33,750 this month.)
GMA Integrated News sought ORMECO’s remark however it has but to subject an announcement.—Sundy Locus/LDF, GMA Integrated News
Source: www.gmanetwork.com