Optus to intervene when unsuspecting customers try to call scammers

Optus has launched new know-how that can intervene to guard its prospects once they attempt to name telephone numbers related to identified scammers.

The “Call Stop” system has been designed to focus on “call back” scams the place prospects obtain an electronic mail or textual content asking them to name their financial institution, claiming there may be points with their checking account.

From this week, when Optus prospects attempt to ring a telephone quantity offered in a type of rip-off messages, the decision will as a substitute be diverted to a warning voice message.

Then a phone call from the 'other woman' changed everything. — Optus has launched new know-how that can intervene to guard its prospects once they attempt to name sure rip-off telephone numbers (Getty)

Customers will hear the message: “The number you have called has been reported as being used for scam activities. For information, please visit optus.com.au/CallStop”.

The name will then be blocked and prospects might want to take no additional motion, in response to Optus.

Optus has developed the system in collaboration with the Australian Financial Crimes Exchange (AFCX) and Australian banks.

Optus vp of regulatory and public affairs Andrew Sheridan has mentioned the corporate is at all times on the lookout for new methods to combat scammers.

“Call Stop is our latest weapon in this battle,” he mentioned.

People are additionally suggested to not click on on any URLs or use any contact particulars offered within the texts.