Australia Post is below fireplace after lots of of items of mail have been discovered dumped inside a petroleum station bin close to the Sunshine Coast.
A photograph of near 300 items of mail – nonetheless bundled in elastic bands – inside a bin at a Glass House Mountains service station was posted on Facebook.
“My mother went for a walk today and as she threw her coffee in the bin she noticed this … not long after an Australian post driver had driven off,” Ashleigh Sellars posted to Facebook.
It was significantly irritating for Ms Sellars, who stated she had been ready for letters and packages to reach for months.
“I am also someone who has been waiting for letter and packages to arrive since end of November and haven’t and I’m guessing this is the reason,” she stated.
After seeing the put up, a member of the Glass House Country Men’s Shed alerted Australia Post, and a supervisor was despatched to retrieve the mail 4 days later.
“Thanks to all, so good to see the local community working together to achieve a great result,” one of many members commented on the put up.
People vented their frustration within the feedback part, with some sharing comparable tales of ready longer than anticipated for mail to reach.
“Totally unacceptable! I have also had a parcel not delivered. Might as well write that off then,” one consumer wrote.
“This is so wrong on all levels,” a second stated.
“Wow how unprofessional,” one other wrote.
Australia Post “unreservedly apologised” for the incident.
“These actions are not in line with the high service standards we expect when delivering to the community,” a spokesperson stated.
Almost all of the mail has now been delivered.
The firm stated it was investigating the circumstances surrounding the discarded mail and would take “appropriate action”.
“We take seriously our responsibility to deliver mail and parcels in our care and the vast majority of items are delivered safely,” the spokesperson stated.
They additionally thanked the area people for stepping in and serving to to make sure the error was remedied.
“We thank the community for their efforts in recovering this mail, which is now being delivered to the intended recipients,” they stated.
