Robodebt made victim ‘feel like a criminal’: inquiry

Robodebt made victim ‘feel like a criminal’: inquiry

A robodebt sufferer has described how the botched program made him really feel like a legal and nonetheless impacts his psychological well being 5 years after the illegal money owed had been raised.

Matthew Thompson, who lives on a rural property in Tasmania, was incorrectly instructed he owed $11,000 for accessing Newstart and the illness allowance between 2012 and 2015.

Mr Thompson labored casually as a photographer for the Hobart Mercury newspaper and had fluctuating shifts and revenue.

Recently recognized with generalised anxiousness dysfunction, Mr Thompson instructed the fee he had struggled together with his psychological well being all through his life and at occasions it impacted his potential to work.

He described feeling “shocked” at receiving two Centrelink letters in 2018 elevating the debt and needed to discover his pay slips from the interval, which took a whole lot of time.

“I’ve been on and off Centrelink since I was 20. It was easier back then, it was face-to-face and there was more humanity,” he instructed the fee.

“These days I can be on the phone for hours (and) sometimes they hang up on you … dealing with Centrelink is a full time job.”

Mr Thompson later had his Newstart debt lowered and ultimately wiped.

In August 2020 he obtained a letter saying Centrelink not calculated money owed in the identical approach and it had been lowered to zero.

“There was a bit of relief but the damage had already been done,” Mr Thompson stated.

“The way they write ‘we no longer do this’, wouldn’t it be nice if they said ‘sorry, we don’t do this anymore’.”

Mr Thompson adopted the royal fee intently and felt compelled to present proof after he watched former prime minister Scott Morrison being questioned.

“After Scott Morrison’s appearance – I was watching the whole thing – that night I couldn’t sleep. I was furious and wound up,” he stated.

“The robodebt scheme has had a lasting effect on me as it had on many others. It made my mental health worse. It made me feel like a criminal and a cheat.”

He stated the way in which politicians talked about individuals who wanted help made him really feel “sad and sick”.

“(Coalition ministers) were the architects of the scheme which caused so much harm … and they continue to blame others,” he stated.

“It seems to me that the powerful people are always able to take advantage of vulnerable people and the gap between rich and poor increases.

“No matter what number of royal commissions we now have it at all times appears to be the case. I hope this fee adjustments that.”

A former public servant accused of withholding legal advice about the unlawfulness of the scheme will also give evidence for a second time.

Annette Musolino, the former chief counsel for the human services department overseeing the scheme, will be questioned on Wednesday.

Former department secretary Renee Leon, who is now vice-chancellor of Charles Sturt University, told the commission on Tuesday Ms Musolino did not communicate that she was aware of legal advice which questioned the legality of income averaging.

Professor Leon said when media reports about problems with the scheme began to surface in 2018 she asked Ms Musolino if the department was confident the program was lawful.

She instructed the fee Ms Musolino assured her the division was assured about its legality.

Source: www.perthnow.com.au