Airline passengers have been left ready on a airplane at Alice Springs Airport for greater than six hours after a flight from Bangkok to Melbourne was diverted because of a medical emergency.
The Jetstar airplane landed round 7.20am CST on Sunday, after which stayed grounded after {an electrical} fault was picked up.
“Unfortunately while the aircraft was on the ground in Alice Springs, an electrical issue was detected, requiring a replacement part to be sourced from Sydney,” a Jetstar assertion stated on Sunday night time.
“As a result, we organised a second aircraft to fly to Alice Springs this afternoon to get passengers on their way as fast as possible.”
With 320 passengers on board the Boeing 787-8 Dreamliner, the travellers have been stranded as Alice Springs is a home airport and doesn’t have customs processing amenities.
Jetstar stated the airline labored with border businesses, the NT Police and the airport authority to present passengers the choice to disembark right into a particular partitioned part of the airport.
“They were then transferred directly onto the replacement aircraft. We worked with the local Airport to provide passengers with food, drinks and snacks,” the assertion stated.
“We appreciate this has been a lengthy delay and frustrating experience. Safety is always our first priority, and we thank passengers for their patience and understanding as we supported the passenger requiring urgent medical assistance and worked to get everyone else on their way as quickly as possible.”
Passengers’ checked baggage weren’t capable of be transferred to the substitute airplane so they have to wait till Monday to gather their baggage in Melbourne.
Source: www.perthnow.com.au
